ACG is adopting the policy of Customer Satisfaction as main target.
To achieve that all possible efforts are devoted including having a big ex-stock in
ACG stores and branches in the main cities in the kingdom to satisfy the needs of
all clients in suitable time.
ACG offers the latest technology and most advanced products of security systems and tele-communications seen during the participation by
ACG representatives in the international exhibitions and during visits by ACG experts to the advanced countries aiming to find these products.
Then samples are tested in ACG laboratories to assure their quality and suitability to KSA market before deciding to have stock of them and then getting the agency or distribution-ship and direct contact with the origin.
The above policy has enabled ACG to be the Sole Agent or Authorized Distributor of many respected brands in USA, Europe, Japan, Korea, Taiwan, Hong Kong and China in the field of Security systems and Tele-Communications.
This policy enables ACG clients to have the goods in suitable way and time for the client either from ACG selling centers in all main cities in the kingdom or its stores via ACG salesmen, mediators, contractors or the authorized distributors by ACG in the kingdom and the Middle East.
There are various methods ACG communicates with its clients including marketing team and representatives who visit or participate in the national and international fairs in addition to the traditional advertisements in the secialized magazines besides the modern social media such as youtube, facebook and twitter where people look for modern and hi-tech security systems.